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What is IELTS?

IELTS is the International English Language Testing System. It’s the world’s most popular English language test for tertiary education, work and migration purposes. International students wanting to study at an Australian university are required to pass the IELTS test to show their English language abilities. The test can also be taken for work purposes or applying for residency. In a global partnership of language experts, IDP: IELTS Australia, the British Council and Cambridge English Language Assessment co-created IELTS.

Get to know the IELTS test modules

IELTS is available in two modules: Academic or General Training. The Reading and Writing tasks for Academic and General Training varies, however the Listening and Speaking will remain the same.
The IELTS Academic test is for those who require a test score for study in an English-speaking country or seeking professional registration. 
The IELTS General Training test is for those who want to work or study at a secondary school, or migrate to an English-speaking country. 
We advise you to check with your academic or professional institution or government department about test format and entry requirements before booking your IELTS test.


Test Delivery Format

Australian Institute of Language (AIL) offers both computer-delivered (CD) IELTS and paper-based (PB) IELTS.
At Australian Institute of Language, the Listening, Reading, Writing and Speaking components are taken on the same day at the same chosen test venue. 


  Computer-delivered

· Listening – 30mins
· Reading – 60mins
· Writing – 60mins
· Speaking – 11-14mins

· Morning Session starts at 09:30 am
· Afternoon Session starts at 02:00 pm
· Evening Session starts at 05:30pm


We run up to 3 CD-IELTS sessions per day, 7 days per week.


  Paper-based IELTS

· Writing – 60mins
· Reading – 60mins
· Listening – 30mins + 10mins transfer your answer
· Speaking – 11-14mins

· PB test session starts at 09:00 am
· Speaking test is taken on the same day from 12:40pm


We run up to 48 PB-IELTS sessions per year.



Melbourne CBD venue: Computer-delivered IELTS ONLY
- Address: Level 6, 388 Bourke St, Melbourne, VIC 3000
- Tel: 03 8618 8999
- Email: ielts@ail.vic.edu.au

Public enquiry is available between 9:00am to 5:00pm, 7 days a week, except public holidays.




Box Hill venue: Computer-delivered IELTS & Paper-based IELTS
- Address: Unit 8, 532 Station St, Box Hill, VIC 3128
- Tel: 03 8618 8999
- Email: ielts.boxhill@ail.vic.edu.au
Please note this venue does not have disabled access ramp/facilities. Please contact us if you need any assistance in this regard.

Public enquiry is available between 9:00am to 5:00pm, 7 days a week, except public holidays.


Book your test

· It’s easy to book an IELTS test session online and sit your test at AIL
· All you need to book your IELTS test online is a current, valid passport
· Select a test date and session which suits you the best. Make sure you select the test module (Academic or General Training) you need
· You can request up to five additional copies of your Test Report Form (TRF) to be sent to your recognising organisation/s during the booking process. 
· Please contact us at ielts@ail.vic.edu.au or ielts.boxhill@ail.vic.edu.au if you have any special requirements before you book your test.

Test Fee

The IELTS test is AUD$395.00* – There is no separate registration fee, payment processing fee, or late payment fee.
*On 1 March 2023, the IELTS test fee will increase to AUD$410. If you pay for your test before 1 March, you’ll be charged the current fee of AUD$395.

Accepted payment methods

- The following payment methods are accepted by AIL:
  • Online credit card payment
  • PayPal
  • Online bank transfer
  • Cash
  • Test cancellation/refund and transfer

    You may reschedule or cancel your IELTS test and receive a refund by returning the completed IELTS Request for Refund or Test Date Transfer Form more than 5 days prior to your test date. Requests submitted less than 5 days prior to your test date will not be accepted.
    An IELTS test booking cannot be transferred to another person.
    Please contact the test centre on 03 8618 8999 or ielts@ail.vic.edu.au / ielts.boxhill@ail.vic.edu.au if you would like to cancel or transfer your test. For more information, please read the FAQ section on this webpage.

    ID requirements

    · If you are not an Australian citizen, we can only accept a passport (not a national ID card) as a valid ID.
    · You are required to bring the same ID on your test day. You must make sure that your ID is not expired on the test day.
    · In exceptional circumstances, and where a test taker does not have a valid passport or national identity card, please contact us at ielts@ail.vic.edu.au or ielts.boxhill@ail.vic.edu.au for approval.

    Get your results

    If you are taking computer delivered IELTS Test, your results are released 2-5 days after the test.
    If you are taking paper based IELTS test, your results are released on the 13th day after your test day.
    You will be notified by email once your results have been released. You may choose to collect your results, known as Test Report Form (TRF) for your test venue in person. Alternatively, your TRF will be posted within Australia free of charge via standard Australian Post. 
    If you require us to send your results to an international address, please bring a prepaid international envelope to your test with your name and address on it. We will use this envelope to post your results as soon as they are released.
    Unfortunately, we are unable to release your results over the phone or via email.

    Not happy with your results? 

    You may request a test remark by applying for an Enquiry on Results with us, within six weeks of sitting your test. 
    An Enquiry on Results (EOR) costs $176. Should your band score increase, the cost will be refunded in full and a new Test Report Form will be issued. A remark may take between 2-21 days. 
    Please contact us at ielts@ail.vic.edu.au or ielts.boxhill@ail.vic.edu.au for more details.

    Preparation for your IELTS Test 

    For better results, self-study with an IELTS preparation course is highly recommended. The IELTS Australia website has a wide range of IELTS preparation tools and products to help you prepare for IELTS. If you are a native English speaker, we also recommended you become familiar with the test format so you know what to expect on test day.

    AIL provides a range of IELTS preparation courses and services. AIL enables students to understand the requirements of IELTS, improve their English language skills, and ultimately meet standards of English language proficiency for admission purposes required by educational institutions/professional/government organisations, and migration purposes.

    Test Familiarisation Services

    We provide mock tests to help you get familiar with the computer-delivered IELTS test. 
    Find out more information here

    IELTS preparation/training products:

    · IELTS Writing Score guarantee class
    · IELTS Listening One-on-One preparation course
    · IELTS Reading One-on-One preparation course
    · Computer-delivered IELTS practice test (Academic ONLY)

    For more information on IELTS preparation course, please contact admin@ail.vic.edu.au

    Frequently Asked Questions 

    I don’t have a valid passport, can I use my driver’s licence or other ID?

    You can still apply to sit the IELTS test in Australia if you don’t have a passport, however only for three specific scenarios given below. The following options will have to go through our Verification of Identity process before being accepted.
  • Australian citizen by birth – birth certificate, drivers’ licence, and Medicare.
  • Not born in Australia, but acquired Australian citizenship – Australia citizen certificate, driver licence or photo ID and Medicare.
  • Refugee – A travel document – a certificate with a serial number able to be verified by the Australian government or an Immi Card – issued by the Australian government. We also ask that you provide us with a driving licence and Medicare card.

  • In exceptional circumstances, and where a test taker does not have a valid passport or national identity card, please contact us ielts@ail.vic.edu.au or ielts.boxhill@ail.vic.edu.au for approval.
    Which IELTS test do I need to take?

    The IELTS test is offered in two modules – IELTS Academic and General Training.

    The Academic module is designed for those who want to study or train in a university that teaches in English at undergraduate or postgraduate level or institutions of higher and further education. Many professions (e.g. medical, nursing, accounting, engineering) also require an Academic test result for registration purposes.

    The General Training module is for those who are going to English-speaking countries to do secondary education, work experience or training programs. This version of the test may be a visa requirement if you are planning to migrate to English speaking countries.

    IELTS is accepted globally by more than 10,000 organisations including universities, professional bodies, employers and Australian student visa and migration applications. Find out who accepts IELTS in Australia here. The IELTS General Training test is the only non-academic test of English accepted for migration to Australia.
    What can I do if I booked the wrong module (AC/GT)?

    For computer-delivered IELTS test, you can ONLY request an update of the module (AC/GT) for the same test session upto 4 days before your test date.
    Unfortunately, once a session booking is closed (4 days before your test date), no changes can be made - no cancellation/refund or transfer request is accepted in this case.
    Please contact us for more details at ielts@ail.vic.edu.au or ielts.boxhill@ail.vic.edu.au.
    Can I pay the fees by instalment?

    No. The test fee must be paid in full at the time of booking.
    Can I cancel or reschedule my booking within 5 days prior to my test date?

    Requests submitted less than 5 days prior to your test date will not be accepted, except if due to the following reasons:
  • Hospitalisation (serious illness or injury)
  • Bereavement (loss of close family member)
  • Trauma (Victim of crime)
  • Military service
  • In case of medical reasons, an original medical certificate/hospital admission certificate issued by a professional medical practitioner is required. The medical certificate must include the nature of the illness and other relevant information (with reference to your capacity to sit an exam) which will assist in any assessment of this application for special consideration.

    You might also qualify for a refund or transfer if you tested positive to COVID-19 or affected by government restrictions.

    For other reasons, you must provide relevant documentation/evidence, i.e. police report, military service notice, or death notice. Statutory declarations or certificates signed by family members are not acceptable. The completed request form and supporting documentation must be received no later than five (5) days after the test date. Please note all requests submitted less than 5 days prior to your test date are subjected to administration approval.

    * For any approved cancellation/refund request made less than 5 days prior to your test date, a 25% administration fee applies from your original test fee.
    * For any approved test date transfer/reschedule request made less than 5 days prior to your test date, a non-refundable $75 transfer fee applies.

    Australian Institute of Language IELTS Centre reserves the right not to accept cancellation and/or transfer request due to work or study arrangement within 5 days prior to your test date, or any test taker who has started the test, and exits during the test; or cannot attend either the Listening/Reading/Writing test or the Speaking test.
    What do I need to bring on the day of the IELTS test?

    On the day of the test, you must bring your valid ID, i.e. current passport (only original and current passports are accepted). Your passport must have an expiry date of at least 7 days after the test date to be considered valid. Photocopies or certified copies will not be accepted.

    Clear bottle of water – remove all labels and bottle must be see-through. All test takers are provided with pencils and erasers. Please do not bring your own stationery as it will not be allowed into the test room.

    If you are taking computer-delivered IELTS, you can write down any notes on the logon sheets provided; however, they will not be looked at by examiners.
    How long does the IELTS test take to complete?

    · Paper-based IELTS Test – Writing, Listening, Reading – Up to 3 hours

    · Computer-delivered IELTS Test – Listening, Reading, Writing – Up to 2 hours 45 mins

    · Speaking Test (Both) – 11 - 14 mins
    How long are IELTS test results valid?

    While it is up to each organisation to set a validity period that works for their purposes, the IELTS partners recommend a 2-year validity period for IELTS test results.
    What if I lose my Test Report Form (TRF) or need an additional TRF?

    At any time within two years of sitting the test at Australian Institute of Language, you may apply for up to additional two copies of your TRF if your TRF is lost or damaged. A non-refundable $10/copy fee will be charged to replace lost/damaged or additional TRF. Please contact us for more details at ielts@ail.vic.edu.au or ielts.boxhill@ail.vic.edu.au.
    Do I need computer skills to take the computer-delivered IELTS test?

    You do not need any special computer skills. Please note that a QWERTY keyboard is used for the computer-delivered test. If you are unfamiliar with this type of keyboard, it may help to practice with one before you take the test. Don’t worry if you can’t type fast enough, the computer test is designed for people with normal typing skills.

    To get yourself familiar with the computer-delivered IELTS test, please click the following links:
    · Listening
    · Reading
    · Writing
    If I have to repeat the test, can I do only one part (e.g. just Reading, or just Writing, etc.)

    No, you must do all four parts if you need to repeat the test. 
    How is the Listening test conducted?

    For paper-based test - The Listening test is played via a central sound system and we will conduct a sound-check to ensure that all candidates can hear the audio. You will not need to use headphones.

    For computer-delivered test – You will be provided with noise-cancelling headphones. You will be able to adjust the volume before and during the Listening test.
    Can I wear my hat or cap?

    No, caps and hats are not allowed in the test room for both Listening/Reading/Writing and Speaking test.

    However, religious headwear, i.e. turbans, hijabs, is accepted. No substitute hats/caps or beanies, etc, other than actual religious headwear is accepted for religious purposes.
    If I am taking computer-delivered test, can I take the test online at home?

    No. If you choose to take computer-delivered IELTS, you will need to take your Listening, Reading and Writing tests at the centre on a computer.

    The Speaking test is not on computer. You will complete it face-to-face, in a quiet room, with an experienced and friendly IELTS examiner.
    I have a special requirement. How can you help?

    In order to ensure that the language ability of all test takers is assessed fairly and objectively, IELTS provides a comprehensive service for test takers who have special requirements, including specific learning difficulties, hearing difficulties and visual difficulties, medical conditions or infant feeding.

    If you require a modified version of IELTS, or if your circumstances require special arrangements to be made, e.g. extra time, you must give us at least six weeks’ notice.

    Please note there are limited seats available for special needs test takers who require a separate room during the test. For more information, please visit the IELTS special requirements here.

    Please email us at ielts@ail.vic.edu.au or ielts.boxhill@ail.vic.edu.au, if you have any special requirements before you book your test. One of our team members will contact you as soon as possible.

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