Coronavirus (COVID-19) update – 26 October 2020

Australian Institute of Language (AIL) Statement


Amid the ease of restrictions across Victoria, AIL has decided to resume Computer-delivered IELTS and Paper based IELTS test in our both Melbourne CBD venue and Box Hill venue from 26th October 2020. AIL has been and will continue to follow the advice provided by the Victorian Department of Health and Human Services (DHHS) and the Australian Government Department of Health  in relation to coronavirus (COVID-19).

Due to the precautionary measures to prevent the third wave of COVID-19 and subject to the advices of Victorian Government, we have made the following updates on our operations:


  • Staring from Monday 26 October, 2020 that our Melbourne CBD Level 2 campus will remain closed to onsite attendance for all our training programs in due course, but training and assessment continues through remote study option.
  • IELTS computer-delivered test will continue to operate with reduced testing capacity in accordance with social distancing rule.
  • Desks, computers, keyboards, mouses, headphones and chairs will be sanitised and cleaned after every session.
  • AIL IELTS staff, examiners and test takers need to ensure a physical distancing for at least 1.5 meters.
  • Wearing a face mask that covers nose, mouth and chin at all times is mandatory in our IELTS test centres.
  • Practice good hygiene and wash hands frequently by using hand sanitiser placed in our test centres.
  • IELTS paper-based test takers will need to wait outside of our test venue until names to be called.
  • Our IELTS test centre staff will conduct temperature check for all IELTS test takers prior to the start of test registration.
  • IELTS test takers are required to sign off COVID-19 declaration form.
  • We encourage test takers to take the stationaries we provided after the test. All unattended pencils and erasers will be sanitised before next use.
  • IELTS test takers need to strictly follow instructions given by AIL test centre staff on check in and check out procedures.



We continue to take advice from relevant authorities, including the Australian Government Department of HealthAustralian Skills Quality Authority (ASQA), Department of Home AffairsDepartment of Foreign Affairs and Trade (DFAT) Smart Traveller and the World Health Organisation and we recommend the AIL community follow these sources to remain informed.


We are proud of the diverse range of staff and students who choose to work, study and take IELTS test at AIL every day. Led by our values of inclusion and respect, we ask our entire community to look out for one another during these extremely difficult times.

We will continue to communicate with students and staff when new information becomes available.

If you have any further concerns, enquiries or question, please contact us for support.

For training programs related issues, please contact:

For IELTS testing related issues, please contact:



Australian Institute of Language


(2019-nCoV) Update