Coronavirus (COVID-19) update – 15 March 2020

Australian Institute of Language (AIL) Statement


AIL continues to follow the advice provided by the Victorian Department of Health and Human Services (DHHS) and the Australian Government Department of Health in relation to coronavirus (COVID-19). Our top one priority is the health and wellbeing of our staff and students.


The Australian Government has advised a 14-day self-quarantine period for all international, and against holding non-essential, organised public gatherings of more than 500 people effective Monday 16 March. This advice is precautionary and designed to reduce community transmission of COVID-19 in Australia.


As at 13 March, essential services such as schools, workplaces, hospitals, public transportation, domestic travel and universities as well as public places such as shopping centres are not currently impacted by this advice.


In line with previous Australian Government advice, AIL is continuing to ask the following of all staff, students and IELTS test takers:

  • If you have travelled overseas, you should self-isolate and not attend campus for 14 days after arrival. 
  • If you have been in close contact with anyone who has a confirmed case of COVID-19, you should self-quarantine and not attend campus for 14 days from the date of last contact with them.
  • If you are diagnosed with COVID-19 or are in close contact with any confirmed cases, you are requested to report this to us by phone or email IMMEDIATELY. This will help ensure we can communicate with other staff, students or test takers and follow government advice.


Contact our team:

  • Email:
  • Phone: 03 9670 8868 (+61 3 9670 8868 if overseas)
  • Address: Level 2, 388 Bourke St, Melbourne, VIC3000


We continue to take advice from relevant authorities, including the Australian Government Department of Health, Australian Skills Quality Authority (ASQA)Department of Home AffairsDepartment of Foreign Affairs and Trade (DFAT) Smart Traveller and the World Health Organisation and we recommend the AIL community follow these sources to remain informed.


The Department of Health and Human Services (DHHS) has also set up a dedicated hotline for those who suspect they may have COVID-19: 1800 675 398


We are proud of the diverse range of staff and students who choose to work and study at AIL every day. Led by our values of inclusion and respect, we ask our entire community to look out for one another during this time.


We will continue to communicate with students and staff as new information becomes available.



Australian Institute of Language

15 March 2020



I am writing to advise you of the latest developments regarding the coronavirus (COVID-19) and measures in place at Australian Institute of Language that we will action in the event of exposure to the virus in our college.


As you may be aware, several education providers have reported some confirmed cases of staff and students. We at AIL have been aware for some time of the possibility of closure and are preparing for the contingency.


Should the situation require us to close part or all of the college for an extended period of time, we expecting to continue our training courses remotely. Remote training will enable your trainer to teach remotely with sessions delivered via video meetings at the timetabled period.


We have not yet made a decision to do remote training at AIL, but we are giving that option serious consideration and will make a decision soon. If we do decide to move to remote training, we will put a process in place to address all needs. Our priority is to protect the health and safety of our students and our staff, while working to ensure that students can complete their coursework/studies. This is very significant decision that impacts every aspect of the college and of students’ lives, and we must weigh all its ramifications carefully.


Should you have any concerns, please do not hesitate to contact us.

  • Email:
  • Phone: 03 9670 8868 (+61 3 9670 8868 if overseas)
  • Address: Level 2, 388 Bourke St, Melbourne, VIC 3000


Kind regards,

Compliance & Training Manager

Jeffrey WANG


Novel Coronavirus (2019-nCoV) update


Dear students,


You will be aware of the Australian government decision over the weekend to restrict travel for any national from mainland China who don not have Australian residence or citizenship.


I am attaching updates fact sheets from the Australian Department of Health which has useful advice for international students. AIL is continuing to monitor the dramatic evolving novel coronavirus situation and acting accordingly. 


We are updating the following new recommendations:

If you are outside Australia:

  • From 1 February 2020 and until further notice international students who are seeking to leave, or have transited through, mainland China will not be able to enter Australia. 
  • If you are concerned about your enrolment or other issue related to your studies, please contact us.
  • You can also seek assist from the Department of Education, Skills and Employment website at or contact 

If you are inside Australia:

  • If you have travelled from Hubei Province within the past 14 days, you must isolate yourself until 14 days have elapsed after leaving Hubei Province.
  • If you have left, or transited through, mainland China on or after 1 February 2020, you must isolate yourself until 14 days after leaving China.
  • If you have been in close contact with a confirmed case of novel coronavirus, you must isolate yourself for 14 days after last contact with the confirmed case. 


What does isolate yourself in your home mean?

  • You should not attend public place, in particular, work, school, childcare or university.
  • Only people who usually live in the household should be in the home. Do not allow visitors into the home.
  • There is no need to wear masks in the home.
  • If you must leave the home to seek medical attention, wear a surgical mask if you have one.
  • Where possible, have other people get food or other necessities for you.


If you are feeling unwell

Symptoms can range from mild illness to pneumonia. Some people will recover easily, and other may get very sick very quickly. Affected people may experience:

  • Fever
  • Flu like symptoms such as coughing, sore throat and fatigue
  • Shortness of breath

The Australian Government Department of Health has advised that individuals experiencing symptoms and/or have been in close contact with a confirmed case of novel coronavirus, or recently returned from Hubei Province in China should contact their GP or a hospital emergency department. You must call ahead and advise the medical service of your symptoms.


AIL will consider special arrangements for students and staff who are affected by the outbreak. Students can contact us ( with any concerns.


Please follow DFAT advice in relation to travel, which has been escalated to Level 4 for China, which is DO NOT TRAVEL. 

Check DFAT information and advice before travelling.


AIL will keep posted as further information becomes available. 



Australian Institute of Language

(2019-nCoV) Update